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It will ask you about opening a file, .UnifiedExportTool.application, choose Open.After copying the Export key click Download results at the top of the Window.When completed click the Export for the Mailbox copy the Export key that is required to download your PST file.Go to the Export tab and watch the progress of your Export, you can click Refresh at the top to update the status.On Export results, choose All items, including ones that have unrecognized format, are encrypted, or weren’t index for other reasons and choose One PST file for each mailbox.When complete, click your Export at the bottom left under Actions menu choose Export results.On the Content Search page wait for it to show Completed, you can click the Refresh button at the top to update the status.On Review your search and create it, click Submit.In the Define your search conditions, just click Next.In the Locations page turn on Status column for Exchange mailboxes, then click Choose users, groups or teams, type in the email address of the user you want to Export to a PST file, check their name click Done.Provide a Name and description for the search – like Export Mailbox John Doe, click Next.Choose New search from the menu at the top, under the Search tab.Choose Content search on the left menu.Now that the username has the ability to export content we can go through the steps. From Assigned roles, make sure Export is listed and that your username is listed here if not click Edit and add Export and choose your username to eDiscovery Administrator, then click Save.
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Choose Microsoft Purview Solutions, Roles.Click Permissions from the menu on the left.Microsoft Edge is the only one that seems to work with the export download.Ĭheck that your username at Microsoft 365 can Export These all should be done using Microsoft Edge. If you want to export the contents of a user in Microsoft 365 to a Outlook PST file follow these steps.